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This epidemic has brought you many worries and disturbances. Your family’s wellness and your health conditions must be concerned. Apart from providing the latest information with regards to COVID-19 vaccination, we understand your need for telemedicine or Video Consultation service to mitigate cross-infection risk or to save your precious time from queuing. Quality HealthCare Mobile App gives you a convenient one-stop experience from E-Booking, video consultation, to prescription medicine delivery service while staying at home. Our Video Consultation service scope covers the areas of general practice, specialty services, paediatrics (infant aged three months or above), mental health (including psychiatric and psychological service), dietetics and dedicated dental service. Our professional medical team safeguards your wellness at any time.  Customers who complete the Video Consultation before a specific time please utilise our same-day medicine delivery service. All you need to do is stay at home and wait for your medications and documents. Join us to enjoy these benefits brought by our levelled up digital healthcare experience at your fingertips. This is how your Video Consultation journey goesClick here to visit our Video Consultation page. *Same day medicine delivery service eligible for Video Consultation completed on or before 15:00 #Same day medicine delivery service subjects to the latest epidemic development, it maybe affected, delayed or cancelled due to the government’s “restriction-testing declarations" or other COVID-19 related policies.^Terms and conditions apply to Quality HealthCare Mobile App and its services, please refer to the Quality HealthCare Mobile App for details. 

Quality HealthCare Medical Services Limited (QHMS) is proud to announce that we have been recognised with two Gold Awards in the Mystery Shopper Assessment Awards 2024, organised by the Hong Kong Customer Contact Association. These prestigious accolades were awarded in both the Phone-in and Brick-and-Mortar categories, showcasing QHMS’ dedication to delivering exceptional customer service across multiple channels. In addition to these honours, QHMS has also been awarded the "Outstanding Smart Healthcare Solution" by the ETNet Health Partnership Awards 2024, marking the fifth consecutive year we have been recognised by ETNet for our excellence. This award underscores our commitment to leveraging innovative digital solutions to enhance healthcare services and improve the overall customer experience. The Mystery Shopper Assessment Awards are regarded as a benchmark for service excellence in Hong Kong, evaluating businesses across a range of industries. QHMS’ Gold Awards in both the Phone-in and Brick-and-Mortar categories highlight the strength of our customer service team in delivering consistently high-quality interactions, whether over the customer service hotline or in our centres. The "Outstanding Smart Healthcare Solution" award from the ETNet Health Partnership Awards 2024 recognises QHMS’ achievements in integrating advanced technologies across both our customer-facing services and backend systems. This includes enhancements that streamline operations and improve connectivity, enabling us to deliver more efficient and comprehensive healthcare solutions. At QHMS, we are committed to delivering a seamless and personalised healthcare journey  . These awards serve as a testament to our ongoing dedication to service excellence and innovation in the healthcare industry. 

Elderly Health Care Voucher Scheme has been rolled out for a period of time. However, many elderly people may not understand which services are entitled to Health Care Vouchers ("HCV"), or may not be clear which medical service provider accepts HCV. To cater the preventive healthcare needs of the elderly, QHMS has recently launched a new "60+ Flexi plans", which includes basic health checks and three customised health check items pertinent to elderly health concerns – osteoporosis, arthritis, and heart assessment. QHMS has also introduced the "HCV Service Card". QHMS has launched the "HCV Service Card" where elderly people can enquire their remaining balance of their HCV when they visit QHMS medical centres. Clinic staff can assist them in recording their remaining balance on the HCV Service Card as well as answer any questions relating to HCV. In addition, QHMS provides elderly people with other healthcare services such as Western medicine, traditional Chinese medicine, physiotherapy, and dental care. Next time when you visit QHMS Medical Center, feel free to enquire about your health care voucher balance and our related healthcare services.

Quality HealthCare Services Limited (QHMS) is pleased to announce the recent recognition through two awards for its commitment to delivering healthcare service to the community.QHMS has been honoured at the ETNet Health Partnership Awards 2023, securing the "Outstanding Primary Healthcare Experience" trophy. This recognition highlights QHMS' dedication to providing comprehensive primary healthcare . In addition, QHMS is humbled and grateful to have received the Reader's Digest Trusted Brand Platinum Award – “Outstanding Healthcheck Centre”. QHMS firmly believes in the significance of primary healthcare as an integral component of every individual's healthcare journey. With a focus on early detection, prevention, and proactive wellness measures, QHMS aspires to promote the well-being of the community and ensure accessible and quality primary healthcare services.QHMS will continue collaborate with different partners to support and provide accessible primary healthcare services in Hong Kong. 

Tropical Cyclone WarningAll services of Quality HealthCare Medical Centres will be suspended when the Typhoon Signal No. 8 or above is hoisted.Depending on the traffic and weather conditions, we will resume normal services as soon as possible in 2 hours after the Typhoon Signal No. 8 or above is cancelled. Customers with appointment will be contacted by our centre staff to arrange the change of appointment time after the resumption of normal operation.   Black Rainstorm Warning SignalAll services of Quality HealthCare Medical Centres will be suspended when the Black Rainstorm Warning Signal is hoisted.Depending on the traffic and weather conditions, we will resume normal services as soon as possible in 2 hours after the Black Rainstorm Warning Signal is cancelled. Customers with appointment will be contacted by our centre staff to arrange the change of appointment time after the resumption of normal operation.  

Quality HealthCare Traditional Chinese Medicine provides modern, reliable and convenient Chinese medicine services. At our conveniently located centres, experienced practitioners, some with over 40 years worth of clinical experience, provide comprehensive medical services and traditional care.We offer a range of services including internal medicine; bone-setting; acupuncture and tianjiu therapy. We also provide herbal brewing service that is suitable for our busy local residents. With this service the medicine is brewed and prepared for you and can be delivered to your office or a Medical Centre of your choice.

Government-funded Healthcare Programme As one of the largest private healthcare providers in Hong Kong, Quality HealthCare has been committed to supporting the Government’s policy through various public-private partnership programs, which alleviate burden on the public healthcare system by offering quality medical services to the public. We offer Western Medicine, Traditional Chinese Medicine, Diagnostics & Imaging, Dental, Physiotherapy and Wellness services with extensive services network. We provide the community with the access to healthcare services without having to travel long distance to public hospitals for medical consultation. The waiting time can also be shortened as much as possible.  In view of the challenges faced by the public health system, the Hong Kong Government  has been actively promoting Public-Private Partnerships (PPP) over the past decade. Quality HealthCare published a report which looks at what makes an effective PPP, reviews Hong Kong’s experience with PPP programmes, and outlines recommendations for two new PPPs - Chronic Obstructive Pulmonary Disease (COPD) and Common Mental Disorders (CMD), which will potentially help to save billions in hospital acute care costs by 2037.Read the full report(PDF, 2.2MB).

With comprehensive coverage, our corporate services could help to safeguard the health of all your staff. Having understood the importance of appropriate employees programmes in making the staff feel valued and assured, we aim to help you choose or tailor-make the right plans that look after your staff’s well-being in a holistic way, thereby maintaining a healthy workforce.  Meanwhile, we also offer case management services in order to identify occupational risks and deliver customised rehabilitation programmes to facilitate early return to work after illnesses or injuries. Being a healthcare group with foresight, we do not just provide quality healthcare services to your valued staff, but are also dedicated to promoting general health education and disease prevention in the workplace. For more details, please call our corporate hotline at 2975 3282 or email to info@qhms.com. 

Before bidding a farewell to Hong Kong and saying Hello to your anticipated UK life, you need a reliable clinic appointed by British Consulate General Hong Kong for getting your Tuberculosis (TB) test result ready for your visa application. No matter you are bringing your family with you or heading to the UK alone, time is ticking, don’t ever let your check-up process slow you down. From many years of serving multiple foreign consulates, including Australia, New Zealand, Singapore, the United States, the United Kingdom and other countries as one of the designated visa medical exam service providers over the past 20 years, Quality HealthCare’s offers you a professional body check-up experience provided by our skilled immigration medical examination staffs. Four designated physical check-up centres across districts are providing the UK Visa check-up service, this is including physical exam and Tuberculosis Testing (Chest X-ray). We recognise your privacy and hygiene concerns regarding our service. Quality HealthCare’s physical check-up centres are equipped with professional facilities and maintained well regularly so that your check-up procedure and result meet high standards. We have made booking easy for you. Online booking through QHMS.com or QHMS Mobile App (shop at eShop) is available. Or you can just give us a phone call at (852)8200 8825 Four Designated Quality HealthCare Physical Check-up Centres:Wan Chai - C.L.I. BuildingAdmiralty - Admiralty CentreMong Kok - Wai Fung PlazaTsing Yi - Maritime Square Click here for learn more about our UK Visa Check-up FAQ. *Terms and conditions apply, please refer to QHMS.com for details.

Quality HealthCare Medical Services (QHMS) is pleased to announce that it has received the Reader's Digest Trusted Brand Platinum Award 2024 in the category of "Outstanding Healthcheck Centre". This recognition celebrates QHMS's dedication to delivering professional health check services and marks an impressive 14 consecutive years of receiving this prestigious accolade. The Trusted Brands Awards, organised by Reader’s Digest, plays a crucial role in helping consumers identify brands that offer value for money , reliable and deserve their trust. To determine the winners, Reader’s Digest commissioned an independent marketing research study that surveyed a representative sample of consumers. The study evaluated brands based on six key attributes: trustworthiness and credibility, quality, value, understanding of customer needs, innovation and social responsibility. The Reader's Digest Trusted Brand Platinum Award stands as a testament to QHMS's pursuit of excellence, as it continually strives to exceed expectations and uphold elevated standards. QHMS extends its heartful gratitude to its valued customers and partners for their continued support and trust. The recognition and trust bestowed upon QHMS serve as a motivation to continually optimise the coverage and items of the health check plans and enhance the service quality of its over 20 health check centres to prioritise the health and well-being of its customers.