Quality Healthcare launches DigiHealth Point at The Quayside in Kowloon East as digital healthcare hub
Fully expanding virtual consultation and promoting remote chronic disease management
Hong Kong, 9 June 2022 – Amid the increasing trend of digitalisation in healthcare as accelerated by the pandemic, Quality HealthCare Medical Services Limited (QHMS) today announced the launch of DigiHealth Point to better meet the evolving healthcare needs of customers. Following its recent brand evolution and the opening of its first-ever Smart Clinic practising the new future of healthcare, DigiHealth Point is a digital healthcare hub which centralises the company’s remote healthcare services, demonstrating QHMS’ commitment to going beyond the traditional practice of healthcare by providing innovative and comprehensive online-to-offline healthcare solutions. In addition to virtual consultation and drug delivery, DigiHealth Point also focuses on remote chronic disease management which aims at optimising the "Prediction, Prevention and Treatment" approach for the benefit of customers.
Virtual consultation to improve community’s primary healthcare system
QHMS’ virtual consultation service covers general practice, speciality services, traditional Chinese medicine service, mental health, dietetics and selected dental service. Customers can make appointments easily through the QHMS mobile app. Located at The Quayside in Kowloon East, DigiHealth Point is hub to smart healthcare solutions that enable people-centric care with the implementation of technology. The healthcare experience is managed by a group of dedicated personnel, including registered doctors and technology specialists. A central pharmacy is also set up at DigiHealth Point to support one-stop delivery of prescribed medications, sick leave certificates and referral letters. DigiHealth Point enhances the primary healthcare system in the community by offering a one-stop, seamless and accessible online-to-offline healthcare experience to customers.
Using personal digital health records and telehealth to solidify long-term customer care
QHMS believes healthcare is not limited to treating people who are sick. Prediction and prevention of illnesses also plays an indispensable role in promoting long-term wellbeing. As such, DigiHealth Point features a chronic disease care team to be a trusted long-term healthcare partner for patients or high-risk individuals. With personalised digital health record on the QHMS mobile app, users can browse their health check-up reports, check various health indicators analysis including Body Mass Index (BMI) and the three highs (hypertension, hyperlipidemia, hyperglycemia), as well as assessing risk of cardiovascular diseases with digital tools comparing users’ health data with World Health Organisation (WHO) benchmarks. In addition, QHMS has paired up the app with monitoring tools such as sleep ring, body fat & hydration scale and blood pressure meter to help users monitor their health data regularly, enabling better understanding of health status and trends. The chronic disease care team also provides health advice, medication reminders and virtual follow-up consultations to high-risk individuals, enabling users to manage chronic diseases and health risks more conveniently.
“DigiHealth Point redefines remote healthcare solutions and provides a centralised location to manage our smart-healthcare services. From basic virtual consultations to health risk management and recovery services, we ensure that each step along the healthcare journey is taken from customers’ perspective, empowering them to take control of their personal health for long-term management. With the application of healthcare technology by our professional chronic disease care team, we have broadened our medical services beyond physical clinics, safeguarding public health by actualising our belief of prevention is better than cure.” said Elaine Chu, General Manager of Quality HealthCare.
“In the new future of healthcare, with our three innovative services complementing each other - DigiHealth Point, Smart Clinic and the mobile app, we will go beyond the traditional approach to construct a new healthcare ecosystem, implementing comprehensive care of ‘Prediction, Prevention and Treatment’. We continue to work towards being a trusted healthcare partner to help people live longer, healthier and happier lives,” Elaine added.
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Notes to editors：
(The above contents are prepared for information purposes only and do not constitute an offer or solicitation for services.)
About Quality HealthCare Medical Services Limited
Quality HealthCare Medical Services Limited (QHMS) became part of international healthcare company, Bupa, in October 2013.
Our operations span diagnostics, primary healthcare and day care specialties. We offer Western Medicine, Traditional Chinese Medicine, Diagnostics & Imaging, Dental, Physiotherapy, Mental Health and Wellness services. With roots tracing back to 1868, we serve the community through a network of over 1,400 provider service points in Hong Kong, including over 100 Quality HealthCare multi-specialty medical centres and other affiliated clinics. We also operate a private nursing agency and Bupa medical centres and dental centres in Hong Kong.
In 2021, we recorded over 2.4 million healthcare visits. As one of the largest private healthcare providers in Hong Kong, we endeavour to enhance the quality of our professional services to be the healthcare partner of corporates and members of the public.
Media Contacts：
Quality HealthCare
Corporate Affairs
Anita Chan
Tel: +852 2975 2684
Email: anita.yt.chan@bupa.com.hk